Do your cushions come with removable covers?
Some do. Some do not. The Yoga Cushions do. The Zabuton Mats do. The Large Crescents and Round Zafus do not. The reason for this is simply that the design of these cushions does not lend itself well to separate covers. Don’t let it put you off though, a damp cloth will remove most marks from your cushion! Just let it air dry afterwards and use as little water as possible.
Which meditation cushion should I buy?
Please see our buying guide. There’s really good advice there on choosing the best seat for your practice.
There are some loose grains in the packaging, what’s wrong?
Nothing. But do make sure the zipper is done up tight. It’s hidden beneath the handle. Occasionally a few loose grains get stuck in the pleats or under the handle then come out during transit. Nothing to be concerned with unless there is a lot of them. (in which case please contact us for help).
Do you do discounts for bulk orders or wholesale prices?
Absolutely. Please contact us and we’ll send you our wholesale price list. We offer small minimum order quantities as most of our wholesale clients are yoga / meditation teachers or schools.
I find it hard to sit cross-legged, will a cushion help?
Probably not. Some people just can’t sit like that. Your best bet is likely a bench or toadstool. See the buying guide for more details.
Are there pesticides or chemicals of any kind in your cushions?
No. Our cushions have natural cotton covers and triple cleaned buckwheat hulls and no pesticides or chemicals (including fire retardants) are used in any part of the manufacturing process. The zabutons are filled with recycled fibre which is a man-made material.
How should I care for my meditation cushion / mat?
If your cushion has a removable cover you can just wash it in the machine at a low temperature. 40 degrees. If it does not, a damp cloth or brush will usually do the trick. If for any reason the buckwheat filling gets wet, just let it air dry thoroughly before using it again.
Will a buckwheat pillow help with my neck / back / head ache?
Yes. Our customers tell us these pillows are the best aid to a pain-free night’s sleep they have ever tried.
Do your pillows smell?
Only pleasantly! There is a very mild smell from the buckwheat hulls that is both soothing and pleasant. It fades over time.
Are there pesticides or chemicals of any kind in your pillows?
No. Our pillows have natural cotton covers and triple cleaned buckwheat hulls and no pesticides or chemicals (including fire retardants) are used in any part of the manufacturing process.
Where’s my stuff?
If your order has not arrived within 5 working days please check that a card has not been left for you then contact us quoting your order number and we’ll get it fixed for you.
Who will deliver my stuff?
We use DHL and DPD.
Can I change my delivery address?
We will certainly try! Please contact us with your order number and the address you would like to change to.
How much do I pay for delivery?
Delivery is FREE in the UK on orders over £50. On smaller orders it is £4 per order.
When will my stuff arrive?
We promise a 2 day service on all orders placed before 5pm. For example: Order placed Monday 3pm. Picked up on Tuesday. Delivered Wednesday.
Do you deliver outside the UK?
Yes. We ship to Germany, France, Italy and Spain. Please contact us for other countries.
What if I’m not in when it arrives?
Our couriers should leave you a card or notify you with details of how to rearrange delivery. It’s a better idea (if possible) to have items sent to your work though.
Do you do Saturday delivery?
No. Not right now. Just Monday – Friday.